Frequently Asked Questions
Everything you need to know about sourcing, brewing, and receiving Colonna coffee.
How often do you roast your coffee?
We roast to order multiple times per week at our UK roastery to ensure that every bag arrives at peak freshness and flavor profile.
Are your coffee capsules compatible with Nespresso machines?
Yes, our aluminum capsules are designed to be fully compatible with Nespresso Original Line machines, ensuring optimal extraction for our specialty coffee.
Do you offer international shipping?
We ship our coffee worldwide. Delivery times and costs vary by destination, but we utilize tracked services to ensure your beans arrive safely.
What is the difference between Foundation, Discovery, and Rare genres?
Foundation offers clean, classic profiles; Discovery highlights unique processing and varietals; Rare features the world's most exclusive and high-scoring competition-level lots.
Can I manage or pause my coffee subscription?
Absolutely. You can log into your account portal at any time to skip a delivery, change your frequency, or pause your subscription with no commitment.
How should I store my coffee to keep it fresh?
We recommend storing your coffee in its original valved packaging or an airtight container in a cool, dark place. Avoid the fridge or freezer to prevent moisture damage.